Shipping Policy
Pan-India delivery via Shiprocket. Free shipping on orders above ₹499.
Same-Day Dispatch
Orders before 2pm Mon–Sat
Free Delivery
On orders above ₹499
Pan-India
25,000+ pincodes served
100% Tracked
WhatsApp updates on every order
Delivery Timeframes
| Zone | Cities | Delivery Time | Charge |
|---|---|---|---|
| Metro Cities | Mumbai, Delhi, Bangalore, Chennai, Hyderabad, Pune, Kolkata | 1–2 business days | Free above ₹499 |
| Tier 1 Cities | Ahmedabad, Jaipur, Lucknow, Chandigarh, Surat, Kochi, Indore | 2–3 business days | Free above ₹499 |
| Rest of India | All other serviceable pincodes | 3–5 business days | Free above ₹499 |
| Remote Areas | Select J&K, North-East, island regions | 5–8 business days | ₹99 flat (waived above ₹999) |
* Delivery times are estimates and exclude public holidays. During peak sale periods, allow 1 extra day.
Same-Day Dispatch Cutoff
Orders confirmed and payment received before 2:00 PM IST Monday–Saturday are dispatched the same day. Orders after 2pm or on Sundays/public holidays ship the next business day.
You'll receive a WhatsApp notification with your tracking number as soon as your order is handed to the courier.
Our Packaging
Tamper-evident outer box
Every order ships in a sealed outer carton with ShopperSmart branding. If the outer seal is broken on arrival, please refuse the package.
Bubble wrap & foam
Fragile items (glass bottles, serums, perfumes) are individually wrapped in bubble wrap and placed in foam inserts.
Invoice inside every box
Every package includes a printed GST invoice for warranty claims and returns.
Eco-conscious materials
We use recycled cardboard and avoid single-use plastic wherever possible.